The Mobile Store is a successful and growing business at the heart of the mobile phone sector which serves diverse customers through our retail, wholesale and on-line activities.
For retail customers the Mobile Store has become a byword for mobiles, parts, accessories, services and repairs through our four outlets in Bedfordshire, Hertfordshire and Buckinghamshire. Now established for more than a decade, we extended into wholesale supply and distribution about four years ago and have also developed sophisticated, user-friendly websites to sell mobiles, parts, repair services and accessories to new customers everywhere.
Mobile Store’s success to date has mainly been built on our dedication to providing an excellent customer service, treating each customer as special and going the extra mile, whenever necessary, to find the right products and services.
The Mobile Store has also developed a range of complimentary business-to-business services, including: website design and software development, the development of phone apps for business marketing, e-marketing, social media strategy and digital marketing support financial consultation and support for franchising, business acquisition, report writing and financial planning
One common theme in this range of B2B activities is to help our clients to maintain and grow their existing customer base, also to attract new customers and find new market opportunities. Another theme is creativity. We look for innovative and dynamic ways of addressing business needs and developing markets.
Maintaining high quality and ensuring high standards of corporate responsibility have also served us well since we set up more than a decade ago. We have gained the international quality system approval ISO 9000: 2001. We strive to build and maintain close links with customers and suppliers throughout the supply chain. We expect all our associates to comply with international standards of business practice and to adhere to social, ethical and environmental responsibilities.
The Mobile Store works with all the main network providers and brands right across the industry sector. One of our four current retail outlets is a Samsung official service centre.
Having developed a strong presence as a wholesaler the Mobile Store is now refocusing on the expansion of our retail presence, and is actively seeking new outlets. At the same time we will build on our online businesses and our wholesale distribution strengths.
